Philosophy

For more than two decades , our founder Mike Hankinson has been resilient in his pursuit for excellence in his career and understanding of Information Technology concepts. Throughout this time he has been approached by various friends, homeowners and business's to aid in their IT issues. Many times people have suggested that he start a company with many of the concepts of professionalism and IT knowledge that he showed in his day to day interactions with various clients. Finally in 2008 he did just that and founded MindGenuity, L.L.C..

The mission is to provide proactive, first-class IT Support Services to Residence's and Business's in the Washington-Baltimore-Northern Virginia area at an affordable rate. By allowing us to educate you in aspects of IT, we are able to prevent problems before they cause you downtime.

Technology is a dual-edged sword: It either significantly contributes to the success, profitability, and efficiency of your Residence or Business or it ends up being a huge headache and drain on your resources. This philosophy is the foundation that MindGenuity was founded on. Our principle goal is to provide your Residence or Business with the knowledge and leadership to manage all your Information Technology needs. We are a solid Consulting firm focused purely on the requirements and goals of our clients. This is why Resident's and Business's alike in Washington-Baltimore-Northern Virginia area trust us to install and support their Information Technology. Our philosophy is based on a simple set of principles:

  • Personnel
Our personnel are our strength. We employ highly-educated and skilled individual to provide our clients with the utmost attention, devotion, and dedication. We care for and about our workforce and train staff to keep them apprised of all advancements in the industry. We empower each individual to make decisions with minimal administration oversight.
  • Honesty

We practice a relatively transparent business model, keeping our clients fully informed of the entire situation and ensure that they comprehend all aspects of the association before we solidify any commitment. We strive for long-term relationships and clients who are willing to attain their objectives with our help.
  • Reliability

We meet or exceed each of our goals and promises; otherwise, we do not make them. We do not take lightly our commitments. Adhering to our statements and promises is not a point to be pondered at MindGenuity; it is an automatic reaction.
  • Quality
    Quality of service is the foundation of our practice. We use advanced tools and techniques to track all of our projects to ensure that we deliver a strong solution.
    • Vision

    With the rate at which the world is changing daily, it is often difficult to know where the boundaries lie. While this can be of concern to many, with a leader like MindGenuity by your side the current conditions generate endless possibilities for the future of your organizations products or services. We strive to consider the world the way that the most advanced, tech-savvy individual sees it, in this way, we provide to our clients services that are cutting edge, impressive, and useful.